Contact us
We’re here to help.
Whether you have a question about an order, need advice on a livestock choice, or just want to talk reef keeping — we’d love to hear from you.
Get in touch
WhatsApp Fastest response
Best for quick questions, order updates, or DOA reports. We aim to respond within a few hours during business hours.
+44 7502 221336Email All enquiries
For order queries, product questions, or anything that needs a detailed response. We aim to reply within 1 business day.
customerservices@rcaquatics.comResponse hours
| Monday – Friday | 9:00am – 5:00pm |
| Saturday | 10:00am – 3:00pm |
| Sunday | Closed |
Good to know
We’re a small, specialist team — not a call centre. You’ll always be speaking to someone who actually keeps reef tanks.
For urgent DOA reports, please contact us via WhatsApp and include your order number and unboxing video. Time is critical for live animal claims.
Send us a message
Not sure what you need or prefer to write it out? Use the form below and we’ll get back to you as soon as possible.